Privacy Policy
Last Updated: January 30, 2026
MemorDesk ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the MemorDesk website and AI meeting assistant services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, profile picture, and password when you register.
- Organization Data: Company name, team members, and organizational settings.
- Payment Information: Billing address and payment details (processed securely via Paystack; we do not store full card numbers).
- Communication: Any information you provide when contacting support or providing feedback.
1.2 Meeting & Calendar Data
- Calendar Events: Event titles, times, attendees, and meeting descriptions from connected calendars.
- Meeting Content: Audio recordings, video feeds, transcripts, and AI-generated summaries.
- Derivatives: Action items, decisions, topics, and other insights extracted from meetings.
1.3 Automatically Collected Data
- Usage Data: Pages viewed, features used, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies: We use cookies for authentication, preferences, and analytics. See our Cookie Policy below.
2. How We Use Your Information
- Provide, maintain, and improve the Services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and requests
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. AI & Sub-Processors
MemorDesk uses advanced AI technologies to analyze meeting content. We share specific data with trusted sub-processors:
| Sub-Processor | Purpose |
|---|---|
| Groq | AI analysis, summaries, and chat responses |
| ElevenLabs | Text-to-speech for voice recaps |
| Deepgram | Speech-to-text transcription |
| Supabase | Database storage and authentication |
| Recall.ai | Meeting bot infrastructure |
| Paystack | Payment processing |
⚠️ Your data is NOT used to train public AI models.
We use zero-retention APIs with AI providers. Your meeting content is processed and immediately discarded by our AI partners.
4. Data Retention
We retain your data only for as long as necessary to provide the Services and fulfill the purposes outlined in this policy.
| Data Type | Free Plan | Pro / Team |
|---|---|---|
| Meeting Recordings | 7 days | 90 days + 30 day recovery |
| Transcripts & Summaries | Permanent | Permanent |
| Action Items & Decisions | Permanent | Permanent |
5. Your Rights
Depending on your location, you have the following rights regarding your personal data:
Access
Request a copy of your personal data. Export from Settings → Profile.
Correction
Request correction of inaccurate personal data.
Erasure
Delete your account and all data from Settings → Profile → Delete Account.
Portability
Receive your data in JSON format via our Export feature.
Object
Object to processing in certain circumstances.
Cookies
Manage cookie preferences via our consent banner.
6. Cookies
We use cookies and similar technologies to:
- Essential Cookies: Required for authentication and core functionality. Cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with the Services.
- Marketing Cookies: Used for personalized advertising (optional, disabled by default).
You can manage your cookie preferences at any time through our cookie consent banner or your browser settings.
7. Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
For more details, visit our Security page.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
MemorDesk Privacy Team
Email: privacy@memordesk.com